Carolina Signs and Wonders TERMS OF SERVICE

TERMS OF SERVICE

1. Introduction

Welcome to Carolina Signs and Wonders – Asheville. These Terms of Service govern your use of our website, products, signage services, and related communications, including SMS/text messaging.

By accessing our website, requesting a quote, purchasing products, or using our services, you agree to these Terms and our Privacy Policy. If you do not agree, please discontinue use of the website and services.

2. Our Services

Carolina Signs and Wonders provides custom signage, graphics, design, fabrication, installation, maintenance, and related services for businesses and organizations throughout Asheville, NC and surrounding areas.

Specific project terms, pricing, timelines, materials, installation requirements, and other details may be provided separately in estimates, proposals, invoices, or written agreements.

3. Permitted Website Use

You may access and use our website for legitimate personal or business purposes.

You may not:

Copy, reproduce, or redistribute website materials without permission

Use website content for unauthorized commercial purposes

Attempt to reverse-engineer website software or functionality

Remove copyright, trademark, or proprietary notices

Interfere with the operation or security of the website

Use the website for fraudulent, unlawful, or misleading purposes

Any permission granted to use website materials may be revoked if these Terms are violated.

4. User Responsibilities

When submitting information through our website, you agree to provide accurate and current information, including your name, email address, telephone number, project details, and other requested information.

You agree not to:

Violate applicable laws or regulations

Submit fraudulent or misleading information

Attempt unauthorized access to the website or its systems

Disrupt website functionality

Misuse our forms, communication tools, or services

5. Intellectual Property

Unless otherwise stated, website content—including text, graphics, photographs, logos, designs, branding, and other materials—is owned by Carolina Signs and Wonders or used with permission.

Such materials may be protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, modify, distribute, publish, display, or commercially use protected website content without prior written permission.

6. Website Information and Accuracy

We make reasonable efforts to keep website information accurate and current. However, website content may occasionally contain errors, omissions, outdated information, or differences from current products and services.

Carolina Signs and Wonders may update, modify, or remove website content at any time.

Website information should not be considered a binding project quote, guarantee, or contract unless specifically incorporated into a written agreement.

7. Disclaimer

Our website and its general informational content are provided on an “as available” and “as is” basis to the extent permitted by applicable law.

We do not guarantee that the website will always operate without interruption, errors, technical problems, or security vulnerabilities.

Descriptions, examples, photographs, and other website materials are provided for general informational purposes and may not represent the exact appearance or specifications of a completed custom signage project.

8. Quotes, Orders, and Custom Projects

Custom sign projects may require separate estimates, approvals, artwork proofs, deposits, permits, site inspections, installation arrangements, or other project-specific documentation.

Pricing and project timelines may vary depending on factors such as:

Sign size and design

Materials and finishes

Illumination requirements

Installation conditions

Electrical requirements

Permitting

Engineering

Property access

Customer-requested revisions

Project-specific agreements, proposals, and invoices may contain additional terms that apply to your order.

9. SMS/Text Messaging

By providing your mobile phone number and affirmatively opting in to receive text messages, you consent to receive conversational SMS communications from Carolina Signs and Wonders related to your inquiry or business relationship.

Message frequency may vary depending on your communication needs.

Message and data rates may apply.

To stop receiving SMS messages, reply STOP. After opting out, you may receive a confirmation message.

For assistance, reply HELP or contact Carolina Signs and Wonders directly.

Consent to receive text messages is not a condition of purchasing products or services unless otherwise permitted by applicable law.

We do not sell or share SMS opt-in information or mobile numbers with third parties for their own marketing purposes. Additional information regarding personal information and communications is available in our Privacy Policy.

10. Email Communications

If you voluntarily subscribe to promotional emails, we may send information about services, company updates, offers, or other relevant content.

You may unsubscribe from promotional emails using the unsubscribe link contained in the message.

Transactional or service-related communications may still be sent when necessary to manage an active inquiry, order, or project.

11. Third-Party Links and Services

Our website may contain links to third-party websites, platforms, payment processors, mapping services, social networks, or other external services.

Carolina Signs and Wonders does not control these third-party services and is not responsible for their content, availability, security, or privacy practices.

Your use of third-party websites and services is subject to their respective terms and policies.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Carolina Signs and Wonders will not be responsible for indirect, incidental, special, consequential, or similar damages arising solely from the use or inability to use our website.

Nothing in these Terms is intended to exclude or limit liability where doing so would be prohibited by applicable law.

Separate agreements governing custom signage projects may contain additional warranty, liability, payment, cancellation, or dispute provisions.

13. Website Availability

We may modify, suspend, restrict, or discontinue all or part of the website at any time.

We are not responsible for temporary website interruptions caused by maintenance, hosting issues, internet outages, cybersecurity incidents, third-party service failures, or other circumstances outside our reasonable control.

14. Termination of Access

We reserve the right to restrict or terminate access to our website or services when reasonably necessary, including when we believe a user has violated these Terms, misused our services, engaged in fraudulent activity, or violated applicable law.

You may stop using our website at any time.

SMS participation may be terminated by replying STOP.

15. Privacy

Your use of our website and submission of personal information are also governed by our Privacy Policy.

Please review the Privacy Policy for additional information regarding how Carolina Signs and Wonders collects, uses, protects, and handles personal information.

16. Governing Law

These Terms will be governed by the laws of the State of North Carolina, without regard to conflict-of-law principles, except where applicable law requires otherwise.

To the extent legally permitted, disputes relating to these Terms or use of our website may be handled in the appropriate courts serving Asheville and Buncombe County, North Carolina.

17. Changes to These Terms

Carolina Signs and Wonders may revise these Terms periodically to reflect changes to our services, business practices, website functionality, or applicable requirements.

Updated Terms will be posted on this page. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by law.

18. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

19. Contact Us

If you have questions regarding these Terms of Service, our website, SMS communications, or Carolina Signs and Wonders services, please contact us through our website.