Privacy Policy

At Carolina Signs and Wonders – Asheville, we respect your privacy and are committed to protecting the personal information you provide through our website and services. This Privacy Policy explains what information we may collect, how we use it, and the steps we take to safeguard it.



Information We Collect

We may collect personal information when you:

• Visit or interact with our website
• Submit a contact form
• Request a quote
• Place an order
• Contact us by phone, email, or text message
• Sign up to receive promotional or service-related communications

Information collected may include your name, email address, telephone number, mailing address, business information, and details related to your signage request or project.

How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and quote requests
• Provide signage products and services
• Process orders and transactions
• Communicate about current or potential projects
• Send service updates and promotional communications
• Improve our website, services, and customer experience
• Maintain the security and functionality of our website
• Comply with applicable legal requirements

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, pixels, web beacons, analytics tools, and similar technologies.

This information may include:

• IP address
• Browser type
• Device information
• Operating system
• Date and time of your visit
• Referring website
• Pages viewed
• Website interactions

This information may be used to understand website activity, improve performance, analyze marketing efforts, and enhance the user experience.

Cookies

Our website may use cookies and similar technologies to remember preferences, analyze website traffic, and support certain website features.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect how some portions of the website function.

Information from Third Parties

We may receive information from service providers, advertising platforms, analytics providers, or other business partners and combine it with information collected directly from you.

This may include general demographic, geographic, marketing, or website engagement information.

SMS Communications

If you provide your mobile phone number and consent to receive text messages, Carolina Signs and Wonders may send SMS messages regarding your inquiry, quote request, project, appointment, or other business-related communications.

You may opt out of SMS communications at any time by replying STOP. Message and data rates may apply.

Mobile information, SMS opt-in data, and consent information will not be sold or shared with third parties or affiliates for their own marketing purposes.

Email Communications

If you choose to receive emails from Carolina Signs and Wonders, we may occasionally send information about our services, promotions, company updates, or other relevant communications.

You may unsubscribe from promotional emails at any time by using the unsubscribe link contained in the message.

How We Share Information

Carolina Signs and Wonders does not sell or rent your personal information.

We may share information with trusted service providers when necessary to operate our business, provide requested services, process transactions, maintain our website, or perform other business functions on our behalf.

These service providers are expected to use personal information only for the services they provide to us and to handle that information appropriately.

We may also disclose information when reasonably necessary to comply with applicable laws, legal processes, court orders, or government requests, or to protect the rights, property, and safety of Carolina Signs and Wonders, our customers, or others.

Payment Information

If payments are accepted through our website, payment information may be processed by third-party payment processors. Carolina Signs and Wonders does not intentionally store complete payment card information on its website servers unless specifically required for a business purpose and handled through appropriate security measures.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

These safeguards may include encryption, secure website connections, access controls, and other commonly accepted security practices.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Children's Privacy

Our website and services are intended for a general business audience and are not specifically directed toward children under the age of 13.

We do not knowingly seek to collect personal information from children in violation of applicable children's privacy laws. If we become aware that information has been collected from a child in circumstances requiring parental consent, we may take appropriate steps to delete or otherwise address that information.

Third-Party Websites

Our website may contain links to websites operated by third parties. Carolina Signs and Wonders is not responsible for the content, security, or privacy practices of those websites.

We encourage users to review the privacy policies of any third-party websites they visit.

Your Privacy Choices

Depending on applicable law and the circumstances, you may be able to request access to, correction of, or deletion of certain personal information we maintain about you.

You may also unsubscribe from marketing emails or opt out of SMS communications at any time.

To submit a privacy-related request, please contact Carolina Signs and Wonders through our website.

Data Retention

We may retain personal information for as long as reasonably necessary to provide services, maintain business records, fulfill contractual obligations, resolve disputes, enforce agreements, comply with legal requirements, and support legitimate business operations.

Changes to This Privacy Policy

Carolina Signs and Wonders may update this Privacy Policy periodically to reflect changes in our practices, services, technology, or applicable requirements.

Any updated policy will be posted on our website. Continued use of the website after an updated policy is posted constitutes acknowledgment of the revised policy to the extent permitted by law.

Website Use

This Privacy Policy applies to the Carolina Signs and Wonders Asheville website and other online properties operated by Carolina Signs and Wonders where this policy is displayed or referenced.

By using our website or voluntarily submitting personal information, you acknowledge the collection and use of information as described in this Privacy Policy.

Contact Information

If you have questions about this Privacy Policy, your personal information, or your privacy choices, please contact Carolina Signs and Wonders through our website.